Head Of Customer Service, Icons8, LinkedIn
I worked with Sergey for many years, and he is one of those people I would genuinely be happy to recommend.
He was leading the development team, and what always stood out to me was how well everything worked on their side. The processes were clear, tasks were handled efficiently, bugs were fixed without unnecessary delays, and customer issues never got lost. As someone from the support team, I really appreciated that whenever we escalated something important, Sergey and his team were always responsive and helpful.
I also think the way a team works says a lot about its lead, and Sergey's team was a great example of that. The processes were well organized, everyone worked well together, and it always felt like the team knew what they were doing and could be trusted. Over the years, I never had a situation where something critical was ignored or forgotten.
On a personal level, Sergey is calm, very knowledgeable, easy to talk to, and good at solving problems. He is the kind of person you can trust with difficult tasks and important decisions.